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Brightspeed broadband service failures

Lima

Summary

A returning resident described a 1.3-star internet provider whose technicians never show and whose billing hurts elderly customers — and asked council to pursue accountability or oversight.

At a glance

Total mentions
1
Last 30 days
1

Discussed at 1 meeting in the last 60 days; most recently Oct 26, 2026.

Impact analysis

💰Financial impact

Residents are losing money to charges for service never rendered; no city cost identified.

✅Who benefits

Households, churches, and elderly residents relying on working internet service.

⚠️Who could be affected

Customers stuck paying for broken service with no technician visits.

Mentions & discussions (1)

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